Shipping policy
Shipping Policy
Where we ship
We currently ship to addresses in the United States only (all 50 states, plus APO/FPO addresses where the carrier allows).
Shipping cost
Standard shipping is FREE on every order. No minimum.
Processing time
Orders are processed within 1 to 3 business days (Monday to Friday, excluding US holidays). Orders placed after 12 PM Eastern on a Friday are processed the next business day.
Delivery time
Most orders arrive 5 to 8 business days after purchase. Our products ship from warehouses inside the United States, so there are no customs fees or import taxes.
Tracking
When your order ships, we will email you a tracking number. Tracking can take 24 to 48 hours to show updates. If you order more than one item, they may arrive in separate packages on different days.
Lost or late packages
If your tracking has not updated for 7 days, or your order has not arrived within 15 business days, email us at "contact" page. We will send a replacement or give you a full refund.
Package marked delivered but not received
Please check with neighbors and around your property, and wait one extra day, as carriers sometimes scan packages early. If it still has not appeared, contact us and we will work with the carrier to find it.
Wrong address
Please double-check your shipping address at checkout. If you notice a mistake, email us right away. We can update the address only before the order ships.